Freecharge partners with Travel Food Services to make dining cashless

We’re thrilled to announce that we have now partnered with India’s largest travel retail operator – Travel Food Services [TFS] to enable passengers to pay with Freecharge for their food orders in a swifter and secure way at select food outlets across Mumbai, Kolkata, Chennai, Mangalore and Bangalore airports. In addition, the F&B centers called the ‘Rail Dhabas’ at Pune and Vishakhapatnam railway stations operated by TFS will also offer digital payment facilities through Freecharge.

Travellers can pay using their phone and registered mobile number with Freecharge and complete the transaction using the OnTheGo Pin in less than 10 seconds! With this partnership, we’ve crossed another milestone in our journey to make our consumers move from cash to cashless.

Additionally, we are also creating an end-to-end digital payments experience for passengers by enabling rides to airports and railway stations cashless. The good news is that over 15,000 taxis across Delhi, Mumbai and Bangalore are already accepting payments via Freecharge wallet!🙂

Commenting on the partnership, our CEO Mr. Govind Rajan said,

“Freecharge is a customer centric company that strives to offer unmatched payment solutions to its customers. Food counters by Travel Food Services are the go-to dining options for travelers during transit. Our partnership with TFS will greatly benefit passengers, as they don’t have to worry about paying in cash or searching for change in the urgency of boarding their flight or train. With this partnership, customers will stand to benefit from a swift, secure and hassle-free digital payment experience. Our aim is to bring on board merchants where the digital payments will remove friction and help expedite the process of payments at the counter. We are excited to be contributing towards Government’s vision of less cash economy.”

Mr. Varun Kapur, Executive Director, Travel Food Services said 

“Our association with Freecharge is a great step forward to offer more convenience to our traveling customers and in providing a swifter and secure payment option at ports of travel that are busy and warrants such initiatives that will save passengers’ time. This partnership will benefit users offering more convenience through the effective use of technology. This endeavor is aligned to our commitment to transform the experience of travelers and promises to enhance customer satisfaction while on the move.”


TFS customers at airports can also avail a cash back benefit in their first transaction at TFS operated outlets like Cafeccino, Dominos, Subway,, Curry Kitchen, Cafe Coffee Day, Dilli STREAT, Swich, Noodle Wok, Mumbai STREAT, KFC among many others, as well as at The Rail Dhaba at Pune and Vishakhapatnam railway stations. The outlets located there include Andhra Kitchen, Curry Kitchen, Maroosh and Noodle Work among others.

Today, we turn 6!


6 years! That’s how long it has been, since  the rollercoaster ride started for Freecharge. We began our journey from a small 80sqft  space to now having a swanky new office with 400+ employees in our ever so growing family.

We have grown manifold since these last 6 years – joined hands with Snapdeal, tapped over 40 million+ users on our app, getting accepted at 1,00,000+ merchants across the country and are determined to make India’s cashless dream come true!

We want to thank you all for letting us be a part of your lives, and for being our endorsers and cheerleaders. Your love has always kept us on our toes, chasing for more in the days to come. We promise to deliver an experience that is nothing short of a joyride. To the coming times, Onwards & Upwards.




Freecharge Icon Sets get featured on Behance!

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Adding some more credits to our kitty, we’re excited to share that the Freecharge Design Icon sets have been featured on Behance, the online platform that helps showcase & discover creative work.

What makes this more laudable is that this was our very first project shared on Behance and got picked up instantly!

The Icon Sets reflect the overall vibe at Freecharge with a dash of playfulness and simplicity. Have a look at the Behance project here.

Say hello to our ever so cool design team and see them toiling away!


‘LO DO KHATAM KARO’ hits a home run with consumers, says Markelytics

Markelytics Solutions, a leading global Market Research agency recently conducted a consumer research for e-wallets in India and the results have left us thrilled!

Given the heated competition and the need to stand out through high decibel campaigns, this one truly breaks the e-wallet clutter. According to the research, the Top of Mind recall amongst consumers for Freecharge significantly increased from 15% in pre-phase of the Lo.Do.Khatam.Karo campaign to 28% in the post launch phase. Furthermore, the future consideration for Freecharge also increased from 51% in the pre-phase to 65% in post launch phase.

Here’s what Rohan Monteiro, Research Director at Markelytics had to say,

“For an ad to be considered successful it needs to have a tangible impact, either on awareness or on actual sales. This campaign has done both and more importantly the gains in market and mind share are entirely from competitor brands”

You can read the complete article here.


Freecharge extends electricity and gas bill payments to new markets!


Utility bill payments have been synonymous to standing in long endless queues, an utter  waste of time and energy. It is one of the most annoying and stressful tasks you just can’t escape from! 

We at Freecharge have identified this gap and are here to make your life much more simpler. Now you can pay your pipeline gas bills & electricity bills sitting at home or on the go using the Freecharge wallet. 

These services are now available for the following markets as well:

  • Ajmer – Electricity
  • Telangana – Electricity
  • Jamshedpur Utilities and Services Company – Electricity
  • Tripura State Electricity Board – Electricity
  • Calcutta Electricity Supply Corporation – Electricity
  • Meghalaya State Electricity Board – Electricity
  • Bhagalpur Electricity Distribution Company
  • Adani Gas, Ahmedabad – Gas
  • Gujarat Gas – Gas

You can pay your electricity bills here & gas bills here.

You can also use the Freecharge wallet for numerous other services like payment of telephone and DTH bills, recharges and for shopping at various brand outlets and online platforms. The Chat-n-Pay feature can be used to seamlessly chat and pay in a secure way with friends and family in less than 5 seconds. This interface also serves to connect merchants and consumers to chat, shop and pay – Person-to-Merchant (P2M) payments.

Freecharge now the first digital payments app to launch on Windows 10!

We’re thrilled to announce that our services will now be available on Microsoft’s latest operating system, Windows 10.

You can download the Freecharge app from the Windows store and experience an adaptive layout coupled with a great user interface on screens of all sizes including tablets, laptops and desktops. The app has adaptive tiles that showcase contextual data. While the normal tile displays the wallet balance, the wide tile indicates the wallet balance and also sends reminders on deals and offers. The large tile displays the details of most recent transactions undertaken by the customer.


Here’s what Govind Rajan our CEO had to say,

We are excited to be the first in the payments industry to launch a unified app for Windows 10 to be accessed via tablets, laptops, and desktops. This integration will help us widen our user base by reaching out to millions of consumers on the Windows platform. The unified app on Windows will provide an engaging user experience and seamless transaction with our less-than-10 second payment completion process. Freecharge has rapidly gained acceptance as a trusted and easy-to-use replacement for cash among merchants and consumers as we aim to achieve our mission of becoming the Digital Payment OS of India. 


You can also do an end to end recharge and make bill payments using Cortana, Microsoft’s voice-based smart assistant. Cortana works by using the ‘Favorites feature in the app. It recognizes names that users set in Favorites and transacts for those favorites without opening the Freecharge app. You can make transactions on Cortana (both text and voice input supported) without even opening the application!


Harish Vaidyanathan, Director of Independent Software Vendor Programs at Microsoft, said – 

The payment industry in India has seen an enormous change in the past few years. This change has been fueled by digitally empowered consumers and the rapid growth of technology. The availability of Freecharge on Windows10 underscores our commitment to provide unified experiences to our consumers and also ensure a seamless digital payment experience. Adding to the consumer experience, the new app offers Cortana integration that will allow consumers to make transactions with just a text and voice input, without having to open the app. The new app integrates beautifully with the Windows 10 interface and we are confident that our consumers will enjoy the Freecharge experience


Making a transaction on the Windows 10 app is extremely easy. We’ll tell you how.


  1. Chose a payment option, for example – Mobile (recharge)
  2. Choose a tariff plan and add payment information


3. Click on ‘Proceed to Pay’


We will also be launching the Windows 10 app for Smartphones next month. So stay tuned, folks!

OnTheGo Pin to help you make a hassle-free payment in less than 10 seconds!

We all have been through a headache and hassle of paying with cards during a purchase. You dig your wallet for the card, give it to the cashier, he swipes it, and the doomed ‘Transaction Failed’ message appears on the card swipe machine. You then look for your next preferred card and there it is once again – ‘Transaction Failed’! This goes on till he politely shows you the door and requests you to visit the nearest ATM. Not just this, you are unable to complete a transaction when the OTP message is delayed and the shopkeeper tells you to hurry up as there are more people waiting.

Worry no more! Freecharge is here to rescue you from such embarrassing situations. Our ‘OnTheGo Pin’ feature makes all your payment processes swifter and secure and allows you to finish them in less than 10 seconds.


And to your surprise, it even works when you are not connected to the internet! Surprised? We’ll tell you how:

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Now that you know how it works, go ahead and try it out yourself. We are sure you will never go back to using your card. Enjoy cashless payments with Freecharge.🙂