The changing spree

Yes, it’s becoming a habit now. We’ve made a small change and we want you to be the first to know.

90677_39668-hunter-change-is-good-zip-coin-purse-flamingo-pink_large

‘FreeCharge Balance’ is now called ‘Credits’.

Why? Well, we put ourselves in your shoes (yes, we do that too) and thought… account balance, prepaid balance, FreeCharge Balance? We can get more creative than that, can’t we? Jokes apart, it does get a little confusing. So why confuse when you can change? After all change is good, right? We’d love to know what you think. Rave and rant in the comments section!

If you’re thinking “What was FreeCharge Balance in the first place?” you must be new here or you’ve never been unlucky to have failed recharges (yay!). Balance (now known and referred to as Credits) is where we park your funds in case your payment goes through but your recharge doesn’t. You can use this anytime for future recharging. That’s not all, you can also deposit money in your Credits and speed up the recharging process. Read more about it here.

Like someone said, the only thing that is constant is change. Stay tuned for more changes at FreeCharge!

89 Comments

  1. Reply
    Naveen

    Awesome blog post. Good to see you guys blogging and being so transparent! Keep it up, FreeCharge. I can sense the winds of change.

    1. Reply
      Punkaj

      Nice post, and gud to know that Blogging option is also there for FreeCharge! Keep up the gud work as always!
      Wud luv to see postpaid paymnts thru FreeCharge! How soon do u think it’ll be implemented? -punkaj

  2. Reply
    An Unsatisfied Customer

    nice but I was very frustrated when 10-15 days ago I tried to recharge on my BSNL mobile for an Interenet Package and Recharge failed 4-5 times and my Rs. were stuck in FreeCharge Balance .

    After Contacting to the customer Support they informed me that FreeCharge now does not include BSNL Internet Pack Recharge (then why the site shows that recharge available!!!!!) …..

    so fix that

  3. Reply
    Vivek

    Good move, One suggestion with the name change would be to award people with ‘credit’ (read it as cash back) whenever certain amount/times recharge is done

  4. Reply
    Mridul

    Well… This is a good move… I appreciate it.

    But somewhere I feel that freecharge is capable of presenting much more bigger picture in mobile world by entering into the space of other mobile services, eg. spam free wallpapers download, or some selected ringtones download, or may be new technology and upcoming mobile trends, Tech. mobile specs and curtain raisers and other stuff too.

    Well I know it is not just like switching it on… requires lots of planning and forecasting stuff but….

    Just an Idea!! 🙂

  5. Reply
    jalpit

    Awesome blog post. Good to see
    you guys blogging and being so
    transparent! Keep it up,
    FreeCharge. I can sense the
    winds of change.

    1. Reply
      Bond 007

      Well lots of good stuffs here but a little negative from my side…
      Why you people are charging Rs. 10 when no physical coupons are selected.

    1. Reply
      J

      Everybody loves McD coupons! It was probably sold out when you wanted them. It’s back on the site again. So recharge now!

  6. Reply
    krishna

    suberb………. its a awesome website for recharge and lots of offers are coming in frequent interval for axis bank debit n credit card ……………..

  7. Reply
    THIRUNAVUKKARASU

    THE CHANGE IS WELCOME. IT SHOULD BE OPTIONAL OF RETURNING THE MONEY BACK. THE AMOUNT DEDUCTED OR DEPOSITED TO CREDIT A/C SHOULD BE ELIGIBLE FOR COUPONS, THE MAXIMUM BENEFITS BE GIVEN TO CREDIT CHARGERS

  8. Reply
    Shashank

    Thanks FreeCharge team…Rs.15 instant cashback using promo code…:-)So when will I get my next promo code…;-)

  9. Reply
    Jatin

    m a regular user of you amazing website, is any free movie tickets for old and regular customers ?? (( the cinemas listed in coupons are limited )) 🙂 ..

  10. Reply
    vipul kothari

    please bring EBAY cupons also. I loved it. It was just during your initial phase but after that no EBAY cupons are there…why??

  11. Reply
    prabakaransr

    Awesome blog post. Good to see you guys blogging and being so transparent! Keep it up, FreeCharge. I can sense the winds of change.

  12. Reply
    sarma

    Same experience with PVR offer, please take care about the convenience and maximum usability of the offer before placing it in our website.

  13. Reply
    Priyanka

    I am not satisfied. I did recharge using credits and the balance in my mob is not credited yet. I tried 4 times and its a total failure. 🙁 Its too bad 🙁

  14. Reply
    C Shivakumar

    Bring postpaid offers as well..It will definitely bring a CHANGE, most of the people want this. if you have doubt, ask people to vote, then you come to know the result with surprise.

      1. Reply
        Lokesh

        I am facing a lot of problems in recharging my mobile. I have recharged n number of times, however, it shows successful. But after some times it sends a mail of unsuccessful recharge and the amount is credited into my free credits.

        Please suggest…

  15. Reply
    pankaj

    sometime coupon nt rcved..its wrng and degrade th performance of your site..i have nt recv my 4 coupon since last month

    1. Reply
      J

      Hi Raj, you can use the promo code to book movie tickets online. Just check the terms & conditions for the detailed offer and make the most of it 🙂

  16. Reply
    HARPREET SINGH

    Hey, why you guys don’t recharge the amount below 10???? I want to recharge 8 rs internet pack on my docomo number but your site does not recharge that amount so i have to recharge that from another recharge site, please start recharging from 1 to 1000 . It will be very good change.

  17. Reply
    ravinder

    great deals at affordable prices,but ALL THE COUPONS should be in E-Coupon form so that they are not misplaced during transit through courier

  18. Reply
    N. THIRUNAVUKKARASU

    AS SENT THROUGH EMAIL THE ECOUPONS NEED NOT BE CHARGED. AND TO PAY THROUGH THE CREDIT, FREECHARGE BALANCE, THE COUPONS SHOULD BE DOUBLE DENOMINATION. THUS EVERYONE WILL FILL THE WALLET(FREECHARGE CREDIT) FIRST BEFORE RECHARGING. LIMITING THE No OF COUPONS ALSO SHOULD GO.

Leave a Reply