Yes, it’s becoming a habit now. We’ve made a small change and we want you to be the first to know.

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‘FreeCharge Balance’ is now called ‘Credits’.

Why? Well, we put ourselves in your shoes (yes, we do that too) and thought… account balance, prepaid balance, FreeCharge Balance? We can get more creative than that, can’t we? Jokes apart, it does get a little confusing. So why confuse when you can change? After all change is good, right? We’d love to know what you think. Rave and rant in the comments section!

If you’re thinking “What was FreeCharge Balance in the first place?” you must be new here or you’ve never been unlucky to have failed recharges (yay!). Balance (now known and referred to as Credits) is where we park your funds in case your payment goes through but your recharge doesn’t. You can use this anytime for future recharging. That’s not all, you can also deposit money in your Credits and speed up the recharging process. Read more about it here.

Like someone said, the only thing that is constant is change. Stay tuned for more changes at FreeCharge!

89 CommentsClose Comments

89 Comments

  • Naveen
    Posted July 25, 2013 at 10:35 am 0Likes

    Awesome blog post. Good to see you guys blogging and being so transparent! Keep it up, FreeCharge. I can sense the winds of change.

    • J
      Posted July 29, 2013 at 9:24 am 0Likes

      Thanks, Naveen!

    • Punkaj
      Posted August 1, 2013 at 6:11 am 0Likes

      Nice post, and gud to know that Blogging option is also there for FreeCharge! Keep up the gud work as always!
      Wud luv to see postpaid paymnts thru FreeCharge! How soon do u think it’ll be implemented? -punkaj

  • Mayur
    Posted July 25, 2013 at 10:56 am 0Likes

    Good move Freecharge!

  • SARMA
    Posted July 25, 2013 at 1:17 pm 0Likes

    Got It, Ok,, Good Move

  • H N R BHARAT MAJETI
    Posted July 25, 2013 at 2:07 pm 0Likes

    Welcome move, FreeCharge !!!

  • himanshu
    Posted July 26, 2013 at 2:12 pm 0Likes

    Where are the mcdonlds and barista coupons…I love them

    • J
      Posted July 29, 2013 at 9:14 am 0Likes

      They are back! Got sold out during the weekend 🙂

  • himanshu
    Posted July 26, 2013 at 2:13 pm 0Likes

    Please tell me when will you bring them back again????

  • Anil Kumar Nayini
    Posted July 27, 2013 at 5:25 am 0Likes

    Super move!!! Will definitely try it next time !!!!

  • Sheshu
    Posted July 27, 2013 at 5:56 am 0Likes

    can i make postpaid payments

    • J
      Posted July 29, 2013 at 9:17 am 0Likes

      We’re all about prepaid (for now)!

  • An Unsatisfied Customer
    Posted July 28, 2013 at 5:16 am 0Likes

    nice but I was very frustrated when 10-15 days ago I tried to recharge on my BSNL mobile for an Interenet Package and Recharge failed 4-5 times and my Rs. were stuck in FreeCharge Balance .

    After Contacting to the customer Support they informed me that FreeCharge now does not include BSNL Internet Pack Recharge (then why the site shows that recharge available!!!!!) …..

    so fix that

  • PAWE
    Posted July 28, 2013 at 6:35 pm 0Likes

    FreeCharge has always been my first choice and now I have more reasons to it. Great going Guys m/

  • Vivek
    Posted July 29, 2013 at 4:05 am 0Likes

    Good move, One suggestion with the name change would be to award people with ‘credit’ (read it as cash back) whenever certain amount/times recharge is done

    • J
      Posted July 29, 2013 at 9:17 am 0Likes

      Good idea! We’ll work on it 🙂

  • Mridul
    Posted July 29, 2013 at 10:20 am 0Likes

    Well… This is a good move… I appreciate it.

    But somewhere I feel that freecharge is capable of presenting much more bigger picture in mobile world by entering into the space of other mobile services, eg. spam free wallpapers download, or some selected ringtones download, or may be new technology and upcoming mobile trends, Tech. mobile specs and curtain raisers and other stuff too.

    Well I know it is not just like switching it on… requires lots of planning and forecasting stuff but….

    Just an Idea!! 🙂

    • J
      Posted July 29, 2013 at 10:22 am 0Likes

      Neat idea, Mridul. Thanks a ton for writing in. We’ll get to it soon!

  • jalpit
    Posted July 29, 2013 at 4:56 pm 0Likes

    good v.good

  • jalpit
    Posted July 29, 2013 at 4:57 pm 0Likes

    Awesome blog post. Good to see
    you guys blogging and being so
    transparent! Keep it up,
    FreeCharge. I can sense the
    winds of change.

  • sunita
    Posted August 1, 2013 at 3:03 pm 0Likes

    wow..superb !!

  • winfredable
    Posted August 2, 2013 at 11:18 am 0Likes

    Awesome blog and you gave me free balance, thanks for it.

    • Bond 007
      Posted August 2, 2013 at 12:30 pm 0Likes

      Well lots of good stuffs here but a little negative from my side…
      Why you people are charging Rs. 10 when no physical coupons are selected.

      • J
        Posted September 2, 2013 at 7:47 am 0Likes

        Hey, the 10 bucks is like a coupon charge 🙂

    • J
      Posted August 8, 2013 at 8:51 am 0Likes

      Yay! 🙂

  • raj
    Posted August 2, 2013 at 4:16 pm 0Likes

    nice

  • anil singh panwwar
    Posted August 3, 2013 at 3:24 am 0Likes

    Well nice site I jst want can I got msg alert from this in every recharge

  • Mahesh
    Posted August 3, 2013 at 4:54 pm 0Likes

    Good

  • divyanshu
    Posted August 4, 2013 at 3:58 am 0Likes

    hey!! where i mc d coupons? i just love them 🙂 want to add them again to my cart today… 🙁

    • J
      Posted August 8, 2013 at 8:50 am 0Likes

      Everybody loves McD coupons! It was probably sold out when you wanted them. It’s back on the site again. So recharge now!

  • Aman
    Posted August 4, 2013 at 5:10 am 0Likes

    Are yaar yaha kaise recharge hoga

  • Desi Status
    Posted August 4, 2013 at 5:20 am 0Likes

    Awesome move guys with a great offer of 10% cashback in credits. Thanks for it.

  • Swati Khatri
    Posted August 4, 2013 at 7:27 am 0Likes

    Bring postpaid offers as well..It will definitely bring a CHANGE :):D

    • J
      Posted August 8, 2013 at 8:47 am 0Likes

      Working on it, Swati! 🙂

  • krishna
    Posted August 4, 2013 at 2:32 pm 0Likes

    suberb………. its a awesome website for recharge and lots of offers are coming in frequent interval for axis bank debit n credit card ……………..

    • J
      Posted August 8, 2013 at 8:47 am 0Likes

      Hey Krishna! We’re glad you like us 🙂

  • ShopNSearch
    Posted August 5, 2013 at 3:14 am 0Likes

    Hi awesome recharge website. I have got a 100% Cash back also last time during the contest. You guys are simple doing excellent

    • J
      Posted August 8, 2013 at 8:46 am 0Likes

      Thanks much!

  • Rajesh
    Posted August 6, 2013 at 9:37 am 0Likes

    very nice and interesting

  • Tycoon Rajesh1836
    Posted August 6, 2013 at 9:38 am 0Likes

    it is Wonderful and awesomw

  • Rajnish Mishra
    Posted August 6, 2013 at 11:48 am 0Likes

    mast ha yaar such me its fabulous…………..website

  • NAGRAJ
    Posted August 6, 2013 at 2:49 pm 0Likes

    right yar this is good website…………….

  • manoj kumar
    Posted August 7, 2013 at 10:13 am 0Likes

    i always use this website it is so good fore recharge http://www.freerecharge.in

  • Ninad
    Posted August 7, 2013 at 5:32 pm 0Likes

    please do make your service available for postpaid users as well. Is this possible?

    • J
      Posted August 8, 2013 at 8:46 am 0Likes

      Hey Ninad. We’re working on it! Stay tuned.

  • sanjeev
    Posted August 8, 2013 at 3:37 am 0Likes

    good

  • Geeta
    Posted August 9, 2013 at 6:10 am 0Likes

    can we transfer credits from a friend’s a/c

    • J
      Posted August 12, 2013 at 9:54 am 0Likes

      No, Geeta. We don’t support this functionality as of now 🙁

  • THIRUNAVUKKARASU
    Posted August 9, 2013 at 7:24 am 0Likes

    THE CHANGE IS WELCOME. IT SHOULD BE OPTIONAL OF RETURNING THE MONEY BACK. THE AMOUNT DEDUCTED OR DEPOSITED TO CREDIT A/C SHOULD BE ELIGIBLE FOR COUPONS, THE MAXIMUM BENEFITS BE GIVEN TO CREDIT CHARGERS

    • J
      Posted August 12, 2013 at 9:58 am 0Likes

      Thanks for the shoutout, Thirunavukkarasu.
      We’ll look into your suggestion.

  • NIT
    Posted August 9, 2013 at 9:16 am 0Likes

    GUD

  • Shashank
    Posted August 10, 2013 at 5:37 am 0Likes

    Thanks FreeCharge team…Rs.15 instant cashback using promo code…:-)So when will I get my next promo code…;-)

    • J
      Posted August 12, 2013 at 10:00 am 0Likes

      Yay! Stay tuned for more promos.

  • uday
    Posted August 10, 2013 at 7:00 am 0Likes

    what about postpaid in our site

    • J
      Posted August 12, 2013 at 9:59 am 0Likes

      Stay tuned, Uday 🙂

  • Jatin
    Posted August 10, 2013 at 8:24 am 0Likes

    m a regular user of you amazing website, is any free movie tickets for old and regular customers ?? (( the cinemas listed in coupons are limited )) 🙂 ..

    • J
      Posted August 12, 2013 at 10:01 am 0Likes

      Good idea, Jatin. We should have special offers for old and regular customers like you.

  • vipul kothari
    Posted August 10, 2013 at 9:07 am 0Likes

    please bring EBAY cupons also. I loved it. It was just during your initial phase but after that no EBAY cupons are there…why??

  • Baltej
    Posted August 10, 2013 at 12:08 pm 0Likes

    this has fixed the repeated logging into net-banking which i used to hate 🙂

    • J
      Posted August 12, 2013 at 10:02 am 0Likes

      🙂

  • FTFHGF
    Posted August 10, 2013 at 7:59 pm 0Likes

    HOW TO GET PROMO CODE

    • J
      Posted August 12, 2013 at 10:02 am 0Likes

      Keep your eyes open 🙂

      • FTFHGF
        Posted August 15, 2013 at 5:51 pm 0Likes

        how to get cash back

  • prabakaransr
    Posted August 11, 2013 at 4:34 pm 0Likes

    Awesome blog post. Good to see you guys blogging and being so transparent! Keep it up, FreeCharge. I can sense the winds of change.

  • Norc
    Posted August 12, 2013 at 7:07 am 0Likes

    Getting refund but not getting any recharge.

  • anshoo
    Posted August 12, 2013 at 4:49 pm 0Likes

    pvr offers looked gr8 bt for such early shows is just not working ..My vouchers will get wasted. pl. give d offers on all show timings.

    • J
      Posted August 13, 2013 at 5:27 am 0Likes

      Hey Anshoo, let’s see what we can do about this! 🙂

  • naveen wadhwa
    Posted August 13, 2013 at 2:10 am 0Likes

    on coupons of mc donald should be choice on the plasce of ice tea.

    • J
      Posted August 13, 2013 at 5:28 am 0Likes

      You don’t like ice tea, do you? 🙂
      But yes, point noted, we’ll see what we can do about it.

  • sarma
    Posted August 13, 2013 at 4:34 am 0Likes

    Same experience with PVR offer, please take care about the convenience and maximum usability of the offer before placing it in our website.

    • J
      Posted August 13, 2013 at 5:29 am 0Likes

      Sure thing!

  • Priyanka
    Posted August 13, 2013 at 1:16 pm 0Likes

    I am not satisfied. I did recharge using credits and the balance in my mob is not credited yet. I tried 4 times and its a total failure. 🙁 Its too bad 🙁

  • Jassi
    Posted August 13, 2013 at 3:14 pm 0Likes

    gud move b you guys

  • Desi Shayar
    Posted August 13, 2013 at 4:17 pm 0Likes

    FreeCharge brings such a good offers along with coupons.Thanx

  • C Shivakumar
    Posted August 14, 2013 at 11:22 am 0Likes

    Bring postpaid offers as well..It will definitely bring a CHANGE, most of the people want this. if you have doubt, ask people to vote, then you come to know the result with surprise.

    • J
      Posted August 14, 2013 at 11:27 am 0Likes

      We have no doubt your suggestion is a good one. Wait and watch, we’ll bring in postpaid soon! 🙂

      • Lokesh
        Posted August 14, 2013 at 11:36 am 0Likes

        I am facing a lot of problems in recharging my mobile. I have recharged n number of times, however, it shows successful. But after some times it sends a mail of unsuccessful recharge and the amount is credited into my free credits.

        Please suggest…

      • J
        Posted September 2, 2013 at 7:52 am 0Likes

        Hi Lokesh, there could be many reasons why your recharge failed, for instance, maybe your recharge denomination was incorrect. The Credits can be used to recharge anytime. Do write in to us at http://support.freecharge.in/ so we can help you out.

  • vandana
    Posted August 14, 2013 at 6:11 pm 0Likes

    owwsummm siteeee……………..:):)

  • pankaj
    Posted August 15, 2013 at 11:22 am 0Likes

    sometime coupon nt rcved..its wrng and degrade th performance of your site..i have nt recv my 4 coupon since last month

    • J
      Posted August 30, 2013 at 5:33 am 0Likes

      Uh-oh! Pankaj, will you write in at http://support.freecharge.in/ with your order details, please? The customer support team will sort out your issue asap! 🙂

  • raj kumar
    Posted August 16, 2013 at 6:31 am 0Likes

    i want to know about the promo code of movie tickets which you sent on my mail address

    • J
      Posted September 2, 2013 at 7:27 am 0Likes

      Hi Raj, you can use the promo code to book movie tickets online. Just check the terms & conditions for the detailed offer and make the most of it 🙂

  • HARPREET SINGH
    Posted August 16, 2013 at 6:56 am 0Likes

    Hey, why you guys don’t recharge the amount below 10???? I want to recharge 8 rs internet pack on my docomo number but your site does not recharge that amount so i have to recharge that from another recharge site, please start recharging from 1 to 1000 . It will be very good change.

    • J
      Posted August 30, 2013 at 5:32 am 0Likes

      Feedback noted! Do come back 🙂

  • ravinder
    Posted September 5, 2013 at 5:10 am 0Likes

    great deals at affordable prices,but ALL THE COUPONS should be in E-Coupon form so that they are not misplaced during transit through courier

    • J
      Posted September 5, 2013 at 5:17 am 0Likes

      That’s the idea, Ravinder. All coupons will be e-coupons soon.
      Thanks for writing in! 🙂

  • N. THIRUNAVUKKARASU
    Posted September 5, 2013 at 9:23 pm 0Likes

    AS SENT THROUGH EMAIL THE ECOUPONS NEED NOT BE CHARGED. AND TO PAY THROUGH THE CREDIT, FREECHARGE BALANCE, THE COUPONS SHOULD BE DOUBLE DENOMINATION. THUS EVERYONE WILL FILL THE WALLET(FREECHARGE CREDIT) FIRST BEFORE RECHARGING. LIMITING THE No OF COUPONS ALSO SHOULD GO.

    • J
      Posted September 6, 2013 at 9:33 am 0Likes

      Thanks for the suggestions. Happy FreeCharging! 🙂

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